THE WELLNESS HUB TERMS & CONDITIONS
Welcome to The Soul-Full Mind Wellness Hub
Where Healing Meets Heart, and Transformation Begins
Rewrite the narrative of healing and embrace a journey of living from the heart
Welcome to The Soul - Full Mind Wellness Hub Terms & Conditions
Our wellness hub is home to a diverse team of passionate teachers and practitioners dedicated to supporting each individual on their wellness journey.
We offer a unique and soul-nourishing blend of movement, meditation, and healing arts, creating a space where everyone feels truly seen and supported. Whether you're seeking a deeper connection with yourself, inner peace, or a community that uplifts and inspires, we are here to walk alongside you. Our offerings are designed to nurture the heart, calm the mind, and bring harmony to the body and spirit.
Yoga for All Bodies
Community Yoga
As part of our commitment to the community, we host a Monthly Community Yoga class—a free session led by one of our dedicated teachers. This is our gift to the community: offering a space to experience the healing power of yoga together.
Do I Need to Book?
By booking any classes, events, workshops or retreats at The Soul-Full Mind, you automatically agree to the following:
Cancellation Policy
What Do I Need to Bring?
The Little Breaths program, including our Kids Yoga and Creative Arts classes, is dedicated to creating a peaceful and supportive space for all children and families. This policy outlines the expectations for parental supervision in instances where a child requires additional support to ensure a positive and focused class environment.
A child may require additional support if their actions unintentionally disrupt the class flow, create distractions for other participants, or need extra attention for their safety and well-being. Examples include difficulty staying engaged, becoming overly active, or needing frequent redirection.
Health & Liability
We offer a unique and soul-nourishing blend of movement, meditation, and healing arts, creating a space where everyone feels truly seen and supported. Whether you're seeking a deeper connection with yourself, inner peace, or a community that uplifts and inspires, we are here to walk alongside you. Our offerings are designed to nurture the heart, calm the mind, and bring harmony to the body and spirit.
Yoga for All Bodies
We believe yoga is for everyone, and our classes are designed to be inclusive, supportive, and deeply nourishing. Our offerings include:
- Yin Yoga
- Gentle Yoga
- Slow Flow
- Chair Yoga
- Restorative Yoga
- Soul-Full Stillness
- Little Breath’s Program (for children)
Community Yoga
As part of our commitment to the community, we host a Monthly Community Yoga class—a free session led by one of our dedicated teachers. This is our gift to the community: offering a space to experience the healing power of yoga together.
Bookings & Studio Guidelines
Please read through the terms and conditions on our website thoroughly before enrolling.
Do I Need to Book?
Yes. All classes, events, retreats, and workshops require a booking, which can be made online via our website using the MindBody App. Payment must be made at the time of booking.
By booking any classes, events, workshops or retreats at The Soul-Full Mind, you automatically agree to the following:
- Teachers are subject to change without notice.
- Arrive at least 10 minutes before class. Late entry is discouraged and cannot be guaranteed. For security reasons, the studio door may be locked at the beginning of each class
- Leaving class early is strongly discouraged as it disrupts the experience for others.
- Check in at reception before each class.
- Shoes must be removed upon entering and placed in the designated baskets in the reception area.
- Phones and smartwatches should be left in your car. If you must bring them inside, please turn them off or set them to airplane mode.
- The Soul-Full Mind is not responsible for the safekeeping of personal belongings.
- We reserve the right to refuse entry at any time.
- Credit card payments incur a 1.5% processing fee.
Cancellation Policy
Our cancellation policy ensures that all students have the opportunity to attend classes.
Class Cancellations
Membership Pause Policy
- Cancellations must be made via the The Soul-Full Mind MindBody App.
- In-studio classes: Cancellations can be made up to 12 hours before the class start time without incurring a fee.
- Students on unlimited passes:
- Failure to attend a pre-booked class will incur a $10 no-show fee.
- Cancellations made less than 2 hours before the class start time will incur a $10 late cancellation fee.
- Students using 5, 10, or 20 Class Passes:
- Failure to attend a pre-booked class will result in forfeiting the class.
- Cancellations made less than 2 hours before the class start time will also result in forfeiting the class.
- Cancellations will not be accepted via social media.
- If no billing information is available, for every two no-shows, two days will be deducted from the membership’s expiration date.
Membership Pause Policy
You can pause your membership by emailing us at thesoulfullmind@gmail.com
Pricing & Payments
- Memberships can be paused for a minimum of 2 weeks and a maximum of 4 weeks.
- 3-month membership = 1 pause
- 6-month membership = 2 pauses
Pricing & Payments
- All prices are quoted and processed in Australian Dollars (AUD) and include GST.
- Prices are correct at the time of online publication but may change without notice.
- Sale items are only available at the discounted price during the sale period.
- Stock availability may vary due to unexpected demand or supply issues.
- We reserve the right to adjust prices to reflect changes in costs or benefits.
- All purchases are final. The Soul-Full Mind does not offer refunds, transfers, suspensions, or extensions on services, workshops, or products due to change of mind, injury, illness, change of address, or any other reason.
- All passes and memberships are non-transferable.
- Any additional bank fees incurred due to disputed or failed transactions will be passed on to the student.
- Declined or defaulted direct debits will incur a $10 fee, which the student is responsible for.
- No refunds or credits will be issued for workshops due to change of mind, injury, illness, or any other reason. All purchases are final.
- If you cannot attend, you may gift your ticket to another person of your choice.
- Payment must be made upon booking.
- Please arrive at least 15 minutes before the scheduled start time. Late entry is not permitted.
- No-shows or absences will result in forfeiting the workshop fee. Latecomers will also be considered a no-show and charged accordingly.
What Do I Need to Bring?
- Wear comfortable clothing.
- For Restorative & Yin Yoga, please bring a pair of socks.
- Bring your yoga mat if you have one. If you don’t have a mat, you may use one of ours, but it must be wiped clean after use.
- Bring a water bottle to stay hydrated.
Parent Supervision Policy for Supporting Children in Class
Purpose:
The Little Breaths program, including our Kids Yoga and Creative Arts classes, is dedicated to creating a peaceful and supportive space for all children and families. This policy outlines the expectations for parental supervision in instances where a child requires additional support to ensure a positive and focused class environment.
Definition of Additional Support:
A child may require additional support if their actions unintentionally disrupt the class flow, create distractions for other participants, or need extra attention for their safety and well-being. Examples include difficulty staying engaged, becoming overly active, or needing frequent redirection.
Practitioner’s Initial Response:
If a child requires extra support, the practitioner will use gentle and respectful techniques to help them re-engage. This may include breathing exercises, mindfulness techniques, or a brief pause to assist in refocusing.
If a child requires extra support, the practitioner will use gentle and respectful techniques to help them re-engage. This may include breathing exercises, mindfulness techniques, or a brief pause to assist in refocusing.
Parent Notification:
If additional support is needed beyond initial interventions, the practitioner will notify the parent or guardian and invite them to assist in supporting their child.
If additional support is needed beyond initial interventions, the practitioner will notify the parent or guardian and invite them to assist in supporting their child.
Parental Supervision Requirement:
If a child continues to require extra support that impacts the class environment, the parent or guardian will be asked to remain in the room for the remainder of the class. Direct supervision is expected to ensure the child remains engaged and comfortable.
If a child continues to require extra support that impacts the class environment, the parent or guardian will be asked to remain in the room for the remainder of the class. Direct supervision is expected to ensure the child remains engaged and comfortable.
Further Considerations:
Should the child need ongoing support despite parental supervision, the practitioner may suggest a short break from the class, allowing the child to return when they are ready to participate with ease. The practitioner and parent may also discuss strategies for a smoother experience in future classes.
Should the child need ongoing support despite parental supervision, the practitioner may suggest a short break from the class, allowing the child to return when they are ready to participate with ease. The practitioner and parent may also discuss strategies for a smoother experience in future classes.
Reintegration:
We warmly welcome children back to class after receiving the support they need. Parents are encouraged to collaborate with practitioners to help their child reintegrate into sessions successfully.
We warmly welcome children back to class after receiving the support they need. Parents are encouraged to collaborate with practitioners to help their child reintegrate into sessions successfully.
No Mobile or Device Policy:
To maintain a focused and distraction-free environment, mobile phones and electronic devices are not permitted during class time. We encourage full presence and engagement in all activities. Parents and guardians are kindly asked to ensure that devices are switched off or set to silent mode while in the class space.
To maintain a focused and distraction-free environment, mobile phones and electronic devices are not permitted during class time. We encourage full presence and engagement in all activities. Parents and guardians are kindly asked to ensure that devices are switched off or set to silent mode while in the class space.
Enrollment Requirement:
All parents will be required to complete an enrollment form, which will be emailed to them upon enrollment. This form ensures that we have all the necessary details to support each child effectively during classes.
All parents will be required to complete an enrollment form, which will be emailed to them upon enrollment. This form ensures that we have all the necessary details to support each child effectively during classes.
Conclusion:
The Little Breaths program is dedicated to fostering a nurturing and inclusive environment where all children can benefit from yoga, mindfulness, and creative expression. We appreciate the cooperation of parents and guardians in ensuring a positive experience for all participants.
The Little Breaths program is dedicated to fostering a nurturing and inclusive environment where all children can benefit from yoga, mindfulness, and creative expression. We appreciate the cooperation of parents and guardians in ensuring a positive experience for all participants.
Health & Liability
By attending The Soul-Full Mind, you confirm that:
Studio Security
- You have been examined by a qualified medical practitioner within the past six months and have been found to be in good physical health, capable of performing all yoga exercises.
- You are attending classes of your own free will. The Soul-Full Mind is not liable for any injury, loss of property, or other incidents occurring during your visit.
Studio Security
For the safety of our staff and students, Ring cameras and security cameras are installed and operational 24/7. By attending classes at our studio, you consent to being filmed.